Remote Support & Access Solutions | ScreenConnect

Remote Support

Deliver fast, secure remote support to any device, anytime, anywhere. Instantly connect and resolve issues on-demand, minimizing downtime and keeping your IT running smoothly.

Remote Access

Gain 24/7, secure access to any endpoint. Manage and troubleshoot your IT environment discreetly, maintaining smooth operations without disrupting your users.

Privileged Access

Enforce privileged access management with zero-trust policies. Eliminate shared credentials, ensure secure access control, and streamline IT operations while enhancing security.

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General

Why ScreenConnect

Partners

Remote Support

Deliver fast, secure remote support to any device, anytime, anywhere. Instantly connect and resolve issues on-demand, minimizing downtime and keeping your IT running smoothly.

Remote Access

Gain 24/7, secure access to any endpoint. Manage and troubleshoot your IT environment discreetly, maintaining smooth operations without disrupting your users.

Privileged Access

Enforce privileged access management with zero-trust policies. Eliminate shared credentials, ensure secure access control, and streamline IT operations while enhancing security.

Learn More

Industry

See all

Need

See all

General

Why ScreenConnect

Partners

Are You Suffering from Moderate to Severe Remote Support Flare-ups?

Discover the cure for IT inefficiency !

Remote Support and Access Software to Fix IT Faster

Let IT save the day by solving problems fast. Our secure and reliable solutions turn potential chaos into productivity. Get instant access to any device, fix issues in a flash, and keep your team stress-free, no matter where they are.

Remote Support

Remote Access

Privileged Access

Brands that trust ScreenConnect

Everything you expect from remote support and access software

Secure. Easy. Efficient. Designed by IT experts, our solutions cover all your IT needs in one place. Simplify your workflow with a reliable, seamless system that handles everything from security to compatibility, ensuring you stay on top of your game.

A suite of support solutions

Ramp up productivity with a range of solutions designed for lightning-fast response times and hassle-free support.

Cloud or On-Premise

Host it your way. Secure, customizable remote support with on-premises or cloud options to fit your business’ unique requirements.

Universal compatibility

Forget multiple systems for different devices. Seamlessly support Windows, Mac, Linux, and mobile devices—all from one powerful solution.

Customizable interface

Brand it your way with limitless customization. With over 1,000 options, play with themes, layouts, and features to create a remote support experience that perfectly represents your business.

Easy scalability

Grow without limits. Our solutions scale effortlessly with your business, expanding your remote support and access capabilities as your needs evolve.

Security-first approach

Security is in our DNA. With advanced encryption and security protocols protecting every device, you can confidently focus on what matters most.

ConnectWise integrations

Integrate with your existing ConnectWise solutions—including ConnectWise RMM, PSA, Automate, and SmileBack—and enhance your workflows with automation and scripting.

The friction-free way to Fix IT Faster

Toolbox

Access the files you need, when you need them.

Manage . E asily upload new tools to the shared toolbox, available for use by any host, in any location.

Deploy . Execute tools on remote machines without installation and run them as an administrator for elevated access.

Collaborate . Share essential scripts and executables with your team during sessions to enhance collective problem-solving.

Backstage

Troubleshoot behind the scenes, no disruption.

Remote access: Techs assist in the background, saving valuable time for users.

Command center: Run scripts and commands through the Windows® command terminal or PowerShell.

Secure file management: Access, view, and transfer files and folders seamlessly, all while remaining invisible to the end user.

Extension Library

Explore and build your own extensions.

100+ integrations. Choose the extensions most suitable for your organization and streamline workflows to save time and money.

Develop. Access a variety of extension templates or build something completely custom for your business.

Share. Publish your custom extensions in our ConnectWise Marketplace™ and leverage innovations from the community

Product: ScreenConnect View

Get a front-seat view of user issues.

Troubleshoot with clarity. Technicians get a firsthand look at technical issues by accessing the user’s device camera.

End user collaboration. Turn end users into on-site field experts to guide and resolve issues in real time.

Control and capture. Switch between front and rear cameras, take snapshots, and pause camera feeds for a smooth troubleshooting experience.

Product: ScreenConnect Privileged Access

Protect every endpoint with least privileged access.

Streamline elevation access . Enforce least privilege with privileged access management (PAM) software that automatically handles requests, ensuring users have only the permissions they need.

One-time admin login . Secure your systems by granting one-time administrator access without exposing passwords no password sharing needed.

Comprehensive auditing and reporting . Meet regulatory standards and demonstrate compliance to cyber insurance providers with detailed logs of elevation requests, approvals, and denials.

A PARTNER YOU CAN COUNT ON

Discover why partners love ScreenConnect

For over 15 years, ScreenConnect has been the go-to remote support solution for IT pros. Don’t just take our word for it—hear directly from partners who’ve experienced the difference firsthand.

Powering IT Worldwide Across Every Industry

Education

Tech

Restaurants

Retail

Finance

Insight and solutions for IT excellence

CASE STUDY

How Nitec optimized IT operations

BLOG

10 reasons why ScreenConnect is essential for your IT operations

CASE STUDY

LTI-IT delivers secure, seamless support with ScreenConnect

Make your IT team unstoppable—Fix IT Faster with ScreenConnect! 

Don’t wait for delays or disruption. Start providing real-time, elevated IT support today.

© 2025 ConnectWise, LLC. All rights reserved.

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