ScreenConnect | ConnectWise Marketplace

2025.05.12 15:22

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ScreenConnect

ConnectWise Certified

Navigate IT complexity with secure, lightning-fast remote support and access to any device, anywhere, empowering your team to swiftly to Fix IT Faster and enhance productivity.

TrustPilot Free Trial Buy Now Introduction

In the hybrid workforce era, ScreenConnect is your essential tool for seamless, secure remote support and access. Designed for businesses of all sizes worldwide, ScreenConnect offers instant, reliable connectivity to any device, anywhere. This powerful solution ensures quick problem resolution with on-demand remote support, including unattended machine access for after-hours support, minimizing downtime, and maximizing productivity. With robust security features and universal compatibility, ScreenConnect simplifies complex IT challenges, enabling your team to focus on strategic initiatives and drive business success without interruption.

Highlights

Powerful unique features

Access exclusive tools like Backstage and Toolbox for efficient, behind-the-scenes support.

Agent-free connectivity

No agent needed connect by sending a code to your end user and start solving issues fast.

Security at our core

Protect every connection with AES-256 encryption, MFA, and robust compliance features.

Overview

Integration

Support

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Tech's Top Choice: ScreenConnect

Tired of slow, inefficient remote support? Fix IT Faster with ScreenConnect.

Experience fast, secure, and hassle-free IT support for businesses of all sizes. Our advanced automation and proactive support tools turn every tech issue into a quick fix, keeping your team productive and stress-free, no matter where they are. With ScreenConnect, you're not just solving problems you're leveling up your IT capabilities.

Streamlined Remote Support and Access

Advanced Machine Management
Effortlessly manage, maintain, and optimize devices remotely with powerful diagnostics and actions.

View and manage processes, software, event logs, and services with one-click access. Perform remote actions such as killing processes, uninstalling software, and restarting services. Export raw data for further analysis and keep systems running smoothly without physical presence.

Backstage
Resolve issues silently without disrupting end users, ensuring seamless productivity.

Access essential troubleshooting tools like Command Prompt, PowerShell, and Registry Editor. Securely view and transfer files in the background. Perform updates and maintenance discreetly, keeping end-users productive while you work.

Toolbox
Turn repetitive actions into efficient one-click solutions for your team.

Administrators can upload tools for any host to access anywhere. Run tools on remote machines without installation, saving drive space. Manage and share essential scripts and executables for collective problem-solving.

Automations
Automate routine tasks with triggers and integrations to streamline workflows and boost efficiency.

Reduce manual intervention by harnessing our powerful event filtering, simplifying complex IT processes, and leaving your techs to focus on critical tasks. Automatically send emails or web requests from ScreenConnect to your existing systems to provide critical information as soon as it's needed

Agent-Free Connectivity
No agent needed connect by sending a code to your end user and start resolving issues instantly.

Fast, frictionless connections to any device without needing a pre-installed agent. Immediate support for end-users, reducing downtime and improving response times.

Universal Compatibility
Support any device, anywhere, ensuring flexibility and broad reach.

Seamless support across Windows, Mac, Linux, and mobile platforms. Minimize compatibility issues and ensure consistent performance for all users.

Security Is in Our DNA
Protect every connection with industry-leading security protocols.

Benefit from AES-256 encryption, multi-factor authentication (MFA), and compliance with SOC2 standards. Ensure secure, compliant remote access for every session, maintaining peace of mind.

Pricing
Flexible Plans for Remote Support
Our remote support plans offer the flexibility your business needs, allowing you to choose the perfect fit for your team and budget.

Remote Access: Pay by Endpoint
Unlimited techs, pay per endpoint. Scale your support team cost-effectively by paying based on endpoints, not the number of techs. This ensures you can grow your support capabilities without increasing costs disproportionately.

ScreenConnect View ™

Requirements: In order to have access to View within ScreenConnect, your instance requires a Premium license package.

Features: To review the specific integration points with ScreenConnect View, visit the documentation .

ScreenConnect Privileged Access ™

Features: To review the specific integration points with ScreenConnect Privileged Access, visit the documentation .

ConnectWise RMM ™

Features: To review the specific integration points with ConnectWise RMM, visit the documentation .

ConnectWise PSA ™

Features: To review the specific integration points with ConnectWise PSA, visit the documentation .

ConnectWise Automate ™

Features: To review the specific integration points with ConnectWise Automate, visit the documentation .

ScreenConnect SIEM ™

Features: To review the specific integration points with ScreenConnect SIEM, visit the documentation .

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ScreenConnect's PSA and Automate integrations are certified via the ConnectWise Invent™ program.

If you need assistance with creating API members or integration setup, please send a note to help@connectwise.com and the ConnectWise support team can assist. For any other questions with this integration, please contact the vendor directly to resolve any issues.

Integrates with:

ConnectWise PSA Certified Automate Certified

Categories:

IT Management Support Tools

Details